Privacy Policy — How 90jjj Collects, Uses, and Protects Your Data

1. Information We Collect

90jjj collects personal information from you in several ways: directly when you register and use the platform, automatically through your device and browsing activity, and from third-party sources such as identity verification providers and payment processors. The categories of personal data we collect are described below.

1.1 Registration and Account Information

When you create a 90jjj account, we collect the personal information you provide during the registration process. This includes your full legal name, date of birth, email address, mobile phone number, country of residence, and any username or display name you choose. This information is necessary to create and maintain your account, to verify your identity, and to comply with our age verification obligations. Providing accurate registration information is a requirement under the 90jjj Terms & Conditions.

1.2 Identity Verification Documents

Before processing any withdrawal, and at any point where 90jjj is required to verify your identity under its Know Your Customer (KYC) obligations, we may collect copies of government-issued identification documents. These may include your National ID card, passport, or birth certificate. We may also collect proof of address documents such as utility bills or bank statements, and proof of ownership of payment methods such as a screenshot of your bKash or Nagad mobile wallet. These documents are collected solely for identity verification, fraud prevention, and regulatory compliance purposes.

1.3 Financial and Transaction Data

When you make deposits or withdrawals on 90jjj, we collect transaction-related information. This includes the payment method used (such as bKash, Nagad, Rocket, Upay, or bank transfer), transaction amounts in Bangladeshi Taka (৳), transaction timestamps, and transaction reference numbers. 90jjj does not store full payment credentials such as card numbers or mobile banking PINs — these are handled directly by the payment processor. We retain records of all financial transactions for regulatory compliance and dispute resolution purposes.

1.4 Gameplay and Betting Activity

90jjj records all gaming and betting activity on the platform. This includes the games played, bets placed, wagers won or lost, sports betting selections, session durations, and bonus claims. This data is used to operate the platform, to resolve disputes, to detect fraud and problem gambling patterns, and to personalise your experience where applicable.

1.5 Device and Technical Data

When you access 90jjj through any device — desktop, mobile, or tablet — we automatically collect certain technical information. This includes your IP address, device type, operating system, browser type and version, screen resolution, time zone setting, and referring URL. This data is used for security monitoring, platform optimisation, and fraud detection. It is not used to identify you personally unless it is linked to your account record.

1.6 Communications

If you contact 90jjj's support team by email or through any messaging channel on the platform, we retain records of those communications including the content of messages, the date and time of contact, and any resolution outcome. These records are maintained for quality assurance, dispute resolution, and regulatory audit purposes.

2. How We Use Your Information

90jjj uses the personal data it collects for specific, legitimate purposes directly related to the operation of the platform and the fulfilment of obligations to players, regulators, and technology partners. We do not use your personal data for purposes that are incompatible with those described in this policy without first obtaining your consent or establishing another lawful basis for processing.

2.1 Account Management and Platform Operation

Your registration information and account data are used to create and maintain your 90jjj account, to authenticate your identity when you log in, to process deposits and withdrawals, to credit and debit your balance, and to provide access to games and sports betting markets. Without this data, it is not possible to operate a player account on 90jjj.

2.2 Identity Verification and Regulatory Compliance

90jjj is required to verify the identity and age of all players before processing withdrawals. Your identity documents and registration data are used to satisfy these verification requirements. We may use third-party identity verification services to check the authenticity of documents provided. Your data may also be used to comply with anti-money laundering (AML) obligations, including screening against sanctions and watchlists.

2.3 Fraud Detection and Security

Device and technical data, transaction records, and gameplay activity are monitored continuously for indicators of fraudulent behaviour, account takeover, bonus abuse, money laundering, and other prohibited activities. Where suspicious activity is detected, your account may be temporarily suspended pending investigation. Information gathered during a fraud investigation may be shared with law enforcement or regulatory authorities where required by law.

2.4 Responsible Gaming Monitoring

90jjj uses gameplay and session data to monitor for signs of problem gambling behaviour, including unusual betting patterns, extended session durations, rapid deposit activity, and frequent self-exclusion requests. This monitoring is carried out as part of our commitment to responsible gaming. If concerning patterns are identified, 90jjj may contact you proactively to offer responsible gaming tools or support resources. You can learn more about available tools on the Responsible Gaming page.

2.5 Customer Support

Communication records are used to handle your support enquiries, investigate complaints, and improve the quality of our customer service. Support agents access your account data only to the extent necessary to resolve your query.

2.6 Marketing and Promotional Communications

With your consent, 90jjj may use your email address or mobile phone number to send you information about promotions, bonuses, new game releases, and seasonal offers relevant to Bangladeshi players — such as BPL cricket season promotions, Eid special bonuses, and Pohela Boishakh offers. You may withdraw your consent to receive marketing communications at any time by contacting support at [email protected]. Withdrawal of marketing consent does not affect any other aspect of your account.

3. Data Sharing and Disclosure

90jjj does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

3.1 Payment Processors

When you make a deposit or request a withdrawal, your transaction data is shared with the relevant payment processor — such as bKash, Nagad, Rocket, Upay, or a bank payment gateway. These processors receive only the data necessary to complete the transaction. They are bound by their own data protection obligations and are not authorised to use your data for any purpose other than processing the payment.

3.2 Game Providers

To provide access to games supplied by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — certain technical data (such as a player session token and account identifier) is passed to the relevant game provider to initialise the game session. Game providers do not receive your full name, identity documents, or financial data. Their use of session data is governed by their own privacy practices and the terms of their licence agreements with 90jjj.

3.3 Identity Verification Services

To fulfil our KYC obligations, 90jjj may share your name, date of birth, and copies of your identity documents with third-party identity verification providers. These providers are engaged under strict data processing agreements and are not permitted to use your data for any purpose other than verification on 90jjj's behalf.

3.4 Legal and Regulatory Disclosure

90jjj may disclose personal data to law enforcement agencies, regulatory bodies, or other authorities where required to do so by applicable law, court order, or regulatory directive. In such cases, 90jjj will disclose only the minimum information required to satisfy the legal obligation and will, where legally permissible, notify the affected player of the disclosure.

3.5 Business Transfers

In the event that 90jjj undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the identity of the new data controller via a notice published on this page.

4. Cookies and Tracking Technologies

The 90jjj platform uses cookies and similar tracking technologies to operate the website, remember your preferences, maintain your login session, and collect analytics data about how the platform is used. A cookie is a small text file placed on your device by the 90jjj website. Cookies do not contain executable code and cannot access other data stored on your device.

4.1 Types of Cookies Used

4.2 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to view, delete, and block cookies from specific websites. Please note that disabling essential cookies will prevent core functionality of the 90jjj platform from working correctly — in particular, you will not be able to maintain a login session or access your account without essential session cookies enabled. Instructions for managing cookies are available in your browser's help documentation.

4.3 No Cross-Site Tracking

90jjj does not use third-party advertising cookies or cross-site tracking pixels that follow you across other websites after you leave the 90jjj platform. Analytics data collected on 90jjj is used exclusively for internal platform improvement and is not shared with advertising networks.

5. Data Security Measures

90jjj implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures are reviewed and updated on a regular basis to address evolving threats.

5.1 Technical Safeguards

• 256-bit SSL/TLS encryption is applied to all data transmitted between your device and the 90jjj platform, ensuring that your personal and financial information cannot be intercepted in transit.
• Password hashing — your account password is never stored in plain text. It is stored as a one-way cryptographic hash so that even internal staff cannot read your password.
• Two-factor authentication (2FA) is available for your account and is strongly recommended for all players to add an additional layer of login security.
• Database encryption is applied to sensitive data fields, including identity document records and financial information, when stored at rest.
• Intrusion detection systems monitor platform infrastructure around the clock for signs of unauthorised access attempts or anomalous activity.

5.2 Organisational Safeguards

Access to personal data within 90jjj is restricted on a strict need-to-know basis. Only employees and contractors whose role requires access to specific categories of personal data are granted such access, and all such personnel are bound by confidentiality obligations. 90jjj conducts regular internal security reviews and staff training to maintain a culture of data protection awareness.

5.3 Data Breach Response

In the event of a personal data breach that is likely to result in a risk to your rights or interests, 90jjj will notify affected players without undue delay after becoming aware of the breach. Notification will be provided by email to your registered address and, where appropriate, by a notice on the 90jjj platform. The notification will describe the nature of the breach, the categories of data affected, and the steps 90jjj is taking to address the situation.

6. Data Retention

90jjj retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve any disputes that may arise. The retention periods applied to different categories of data are set out below.

6.1 Active Accounts

While your 90jjj account remains active, we retain all account, transaction, gameplay, and communication records associated with your account. This data is necessary to operate your account correctly, to process transactions, and to provide customer support.

6.2 Closed Accounts

Following the closure of your account — whether initiated by you or by 90jjj — we retain your personal data for a minimum period of five years. This retention is required by financial record-keeping obligations and to enable 90jjj to respond to any regulatory enquiries, legal proceedings, or dispute resolutions that may arise after account closure. Identity documents submitted for KYC purposes are retained for the same minimum period.

6.3 Transaction Records

All financial transaction records, including deposit and withdrawal histories, are retained for a minimum of seven years from the date of the transaction. This period is aligned with standard financial record-keeping requirements.

6.4 Anonymised Analytics Data

Analytics and platform usage data that has been fully anonymised — meaning it can no longer be linked to any individual player — may be retained indefinitely for the purposes of platform analysis, performance benchmarking, and product development.

6.5 Marketing Data

If you have given consent to receive marketing communications, we retain your contact details for marketing purposes until you withdraw that consent. Upon withdrawal of marketing consent, your details will be removed from active marketing lists within a reasonable timeframe, though they may be retained in suppression lists to ensure we do not inadvertently re-add you to marketing campaigns.

7. Your Privacy Rights

As a player on 90jjj, you have a number of rights in relation to your personal data. 90jjj is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights described below, please contact the 90jjj support team at [email protected] with a clear description of your request and your registered account details so we can verify your identity before processing the request.

7.1 Right of Access

You have the right to request a copy of the personal data that 90jjj holds about you, together with information about how that data is being used. We will respond to verified access requests within 30 days. In certain circumstances — for example where requests are manifestly unfounded or excessive — 90jjj may charge a reasonable administrative fee or decline to respond, but we will explain the reason for any such decision.

7.2 Right to Rectification

If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update certain account details — such as your email address and phone number — directly from within your account settings. For corrections to identity documents or other sensitive records, please contact support.

7.3 Right to Erasure

In certain circumstances, you have the right to request that 90jjj delete your personal data. However, this right is subject to important limitations — in particular, 90jjj is required by law to retain financial transaction records, identity documents, and account records for minimum periods as described in Section 6. We will not be able to erase data where retention is required by a legal obligation, even if you request it.

7.4 Right to Restrict Processing

You may request that 90jjj restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved. During a period of restriction, 90jjj will continue to store your data but will not use it for any purpose other than storage.

7.5 Right to Object to Marketing

You have an absolute right to object to the use of your personal data for direct marketing purposes at any time. To opt out of marketing communications, contact support at [email protected]. Your request will be actioned promptly.

7.6 Right to Data Portability

Where technically feasible and legally appropriate, you may request that 90jjj provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider. This right applies to data you have actively provided to 90jjj and which is processed on the basis of your consent or a contract with you.

8. Policy Updates and Contact

90jjj reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where the changes are significant, we will notify players by email to their registered address. Your continued use of the 90jjj platform after any update constitutes acceptance of the revised Privacy Policy.

8.1 Minor Children

The 90jjj platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that personal data has been collected from a person under 18, we will take steps to delete that data as promptly as possible and close the associated account. If you believe that a minor has registered on 90jjj, please notify us immediately at [email protected].

8.2 Links to Third-Party Content

The 90jjj platform may display references to third-party game providers and payment services. This Privacy Policy applies only to data collected and processed by 90jjj directly. Third-party services — including payment processors such as bKash and Nagad, and game providers such as Pragmatic Play and Evolution Gaming — have their own privacy policies which govern their handling of any data they collect independently. 90jjj is not responsible for the privacy practices of third parties.

8.3 Contact Information

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 90jjj handles your personal data, please contact the 90jjj support team. All privacy-related enquiries should be directed to the email address below, which is provided as plain text only and is not a clickable link:

Email: [email protected]

Our support team operates on Bangladesh Standard Time (BST, UTC+6) and aims to respond to all privacy enquiries within 5 business days. For formal privacy rights requests (access, erasure, portability, etc.), please use the process described in Section 7.